Privacy Policy

Introduction

PlayItNow is committed to protecting your privacy and personal data. This policy explains how we collect, use, and protect your information.

Data Collected

For Bands (Paying Customers)

Email address
Username
Band name and contact information
Payment information (via secure third-party provider)
Band logo

For Spectators (Free Users)

Email address (if account creation)
First name (optional, for display during votes)
Browser fingerprint (anti-fraud)
IP address (for security and audit)
Voting history

Purposes of Processing

User authentication and account management
Interactive voting system management
Fraud prevention and vote security
Billing and subscription management (bands only)
Customer support and technical assistance
User preference storage (theme, language)

Legal Basis

The processing of your data is based on: (1) contract performance for bands, (2) your consent for spectators, (3) our legitimate interest for security and fraud prevention.

Data Retention

Active account data: retained for the duration of service use
Inactive account data: deleted after 3 years of inactivity
Data required for legal obligations: retained according to applicable legal periods

Your Rights

In accordance with GDPR, you have the following rights:

To exercise your rights, contact us at: contact@axialdata.net. You can also export or delete your data from Account settings.

Right of access: view your personal data
Right of rectification: correct your inaccurate data
Right to erasure: delete your data (right to be forgotten)
Right to portability: retrieve your data in a structured format
Right to object: object to the processing of your data
Right to restriction: limit the processing of your data

Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, destruction, or alteration. Data is stored on secure servers and communications are encrypted.

Cookies and Trackers

Our application uses essential cookies for service operation. For more information, see our cookie policy.

Contact

For any questions regarding this policy or your personal data:

contact@axialdata.net